Recently, I have had more interactions with the healthcare system in which you work, specifically with you as my provider and I as the patient or family. The past few months have served as an important reminder that the majority of the time I do not enjoy interacting with the healthcare system and neither do my patients. This role reversal has served as a good time to reflect on my own practice. After a recent visit I jotted down the following list of advice, from the patient perspective:
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