Gerd Waloszek of SAP User Experience has written a very nice, intelligent review of Living with Complexity. He neatly summarizes the major theme thusly: "Norman's book is entitled Living with Complexity for good reason: The author does not advocate substituting complexity with simplicity. (As we will see below, this would not also make sense to Norman, because he does regard simplicity and complexity as opposites of each other: The first is, according to him, a state of the mind, whereas the other is a state of the world.) Much like Shed
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